SHIPPING

+ DOMESTIC ORDERS

All packages sent within Greece are sent via courier Service.

Ready-to-ship items are dispatched within 24-48 hours of payment. (excluding weekends, strikes, public holidays etc.)

AVERAGE DELIVERY TIMES after dispatch in business days:

1-2 in Greece

SHIPPING COSTS:

5.00 € to Athens

8.50 € to rest of Greece

+ The above costs are estimated for standard sized packages up to 1kg in weight. For larger items (e.g. winter coats) prices will be calculated accordingly and displayed before check out.

+ We offer a CASH PAYMENT UPON DELIVERY option for all orders within Greece. This service costs an additional 3.00€ on the costs mentioned above.

■ All items on an order ticket are combined into one package heading to the provided shipping address. If you wish otherwise you need to make separate orders or contact us before purchasing.

■ Please make sure that the shipping address you provide is correct as we are unable to redirect orders once they are on their way to you.

■ Please allow for extra time during peak seasons like Christmas & holidays, during which all postal services are very busy!

If special conditions apply causing shipping delays (strikes, extreme weather conditions etc) we will contact you with more information.

■ Estimated delivery times are to be used a guide only and commence from the dispatch date.

+ INTERNATIONAL ORDERS

All packages are sent as ‘REGISTERED POST’ via Hellenic Post providing a tracking number.

Ready-to-ship items are dispatched within 3 business days of payment. (excluding weekends, strikes, public holidays etc.)

AVERAGE DELIVERY TIMES after dispatch in business days:

 5-8 to Europe

8-15 to the U.S.

10-30 elsewhere globally

SHIPPING COSTS:

11.50 € to Europe

15.00 € to U.S. and Canada

18.00 € elsewhere globally

+ The above costs are estimated for standard sized packages up to 1kg in weight. For larger items (e.g. winter coats) prices will be calculated accordingly and displayed before check out.

■ All items on an order ticket are combined into one package heading to the provided shipping address to reduce shipping costs. If you wish otherwise you need to make separate orders or contact us before purchasing.

■ Expedited shipping internationally is not available.

■ We are not responsible for loss or damage during transit.

■ Please make sure that the shipping address you provide is correct as we are unable to redirect orders once they are on their way to you.

■ Possible customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility.

■ Please allow for extra time during peak seasons like Christmas & holidays, during which all postal services are very busy!

If special conditions apply causing shipping delays (strikes, extreme weather conditions etc) we will contact you with more information.

■ Estimated delivery times are to be used a guide only and commence from the dispatch date.

■ We are not responsible for any delay caused by relevant custom authorities.

■ Keep in mind that you may have to visit you local post office to pick up your order providing identification.



RETURNS & CANCELATIONS

■ You may return one or more items of your latest order within 14 days of the delivery date without stating any reason. Note that all shipping return costs are to be paid solely by the costumer. In such a case you will receive a refund equal to the returned product’s value.

■ Returning items must be shipped providing a tracking number to ensure their safe delivery.

■ All items should return to us unused and with their tags attached, in their original undamaged packaging. We cannot accept any items that are damaged, worn, washed or soiled and we may send them back to you and/or a refund will be refused.

■ All products are quality checked and handled carefully to ensure the best condition.
■ If we are at direct fault of the reason why you are returning an item (wrong item or size, faulty items etc.) contact us immediately & we will replace the item where possible or refund you the full value as well as both send and return shipping costs.

■ If a package returns to us unclaimed you might have to pay a handling fee for re-shipping. Please contact us for more information on the process in this case.

■ Exchanges are possible between sizes for the same design as long as availability allows.

■ Cancellations are accepted before an order is shipped in which case you will receive a full refund. After the order has left you will be charged both sending and returning costs to cancel. All of the above apply.

■ We ensure the careful and secure packaging of all items that leave our facilities. We cannot take responsibility for items lost or damaged in transit. We recommend seeking possible insurance coverage from your local Postal services.
Please contact us for further information.